Parents returned

My parents touched down from NZ today at the same time as I did last week. So in the day time, CT and I packed and brought all our stuff back to our house already. Then we returned to the place in the evening to wait for their call.

When they called, CT and I went to pick them up from airport. I drove the van while CT drove my brother's car as my mum told us that they need more space for their luggage! It's amazing how one van can't fit all 5 of them, including their luggage!

Anyway, when we picked them up and came back to their place, my mum realised that they actually got the wrong luggage! It was another persons'! She was so shocked and perplexed as she didnt know what to do as we have never encountered something like that before.

Their luggage is quite similar to each other, so it was a case of mistaken identity.

It was rather frustrating especially when my dad needed the things inside the luggage that was missing. He needed that to help him to sleep better and have better blood circulation. My mum tried to call Terminal 3 to report the lost luggage, but the number was not even listed in the Yellow Pages or even when she called the Singtel directory assistance (1-0-0 number). They couldnt find the Terminal 3 number as it is still too new and not listed. So they felt quite helpless not knowing what to do. My dad even called up his old friend who works in CAAS to check up on the number.

Anyway, it was only a day later that they managed to retrieve the bag. The person is a Malaysian and she went back to Changi Airport to meet up with my mum to exchange the bag. However, she did not even apologised as both parties claimed they were the last ones to get the bag, so therefore, the other party is to blame for taking the bag by mistake. Oh well, it was really an experience my parents would learn from and hope to quickly forget about!

Whatever it is, glad they arrived safely and had a great time in NZ!